eService MRO for NetSuite
Optimize Maintenance. Maximize Operational Uptime.
Built for the Reality of MRO Operations
eService MRO is designed to manage all aspects of Maintenance, Repair, and Operations — from parts flow and consumables to repairs, BOM details, preventative maintenance, warranties, vendor quality, and operational inventory. Built 100% on SuiteCloud, it brings together all MRO processes into a unified system that increases visibility, reduces downtime, and improves operational efficiency.
It provides deep lifecycle tracking for equipment and assets, including maintenance history, warranty status, site-level tracking, and preventative care scheduling — ensuring organizations avoid costly breakdowns and stay ahead of operational needs.
Core Capabilities
📦 Parts & Consumables Tracking
– Track every component from origination to scrap.
– Parts shortage management
– Deep parts visibility
– Track consumables usage and status
– Full traceability across repair cycles
🛡️ Preventative Maintenance
– Avoid downtime and manage recurring maintenance needs.
– Automated preventative maintenance scheduling
– Maintenance forecasting
– Complete maintenance history tracking
– Site-level service & asset visibility
🛠️ Repairs & MRO Workflows
– Manage all repair processes with clarity and efficiency.
– Organize service work orders-
– Manage repairs in-house or through field service
– Track BOM for last known unit configuration
– End-to-end repair visibility and progress tracking
🔗 Inventory & Supply Chain Oversight
– Ensure the right parts and tools are available at the right time.
– Customer inventory
– WIP inventory
– Standard inventory
– Demand forecasting
– Vendor analytics
🧰 Tools, Equipment & Technician Scheduling
– Optimize your workforce and resources.
– Technician availability by skill set
– Tools and equipment scheduling
– Prioritize parts and work efficiently
– Real-time dashboards showing open work orders and status
Success in Action
Business Benefits
Track Parts & Consumables Seamlessly
– Real-time visibility, usage tracking, and automated renewals ensure every contract delivers value.
Increase Operational Efficiency
– Preventative maintenance, optimized scheduling, and organized work orders reduce downtime and improve output.
Improve Supply Chain & Inventory Accuracy
– Demand forecasting, vendor analytics, and realtime inventory control reduce waste and ensure availability.
Enhance Quality & Reduce Risk
– Track warranties, vendor quality, unit history, and BOM details to minimize operational issues and avoid breakdowns.
Platform
Why Built on NetSuite
Native SuiteCloud Development
Because eService MRO is built entirely inside NetSuite, organizations benefit from:
– Unified asset, parts, inventory & repair data
– Seamless integration with NetSuite ERP
– Real-time visibility across every MRO process
– No external systems or sync challenges
– Lower IT overhead with faster adoption
Why eService MRO?
End-to-end MRO (Maintenance, Repair, and Operations) management built natively on NetSuite — enabling organizations to streamline parts tracking, repairs, preventative maintenance, inventory control, vendor quality, tools, equipment management, and technician scheduling.
- ✅ Parts Tracking
- ✅ Consumables Tracking
- ✅ Preventative Maintenance
- ✅ Repairs
- ✅ Warranty Tracking
- ✅ BOM
- ✅ Customer, WIP & Standard Inventory
- ✅ Vendor Quality Management
- ✅ Tools & Equipment Scheduling
- ✅ Technician Availability by Skill Set
- ✅ FAA8130 at the Click of a Button
- ✅ Power BI Reporting & Analytics
Download Data Sheet
Optimize Maintenance. Maximize Operational Uptime.
Download Data Sheet
End-to-end MRO (Maintenance, Repair, and Operations) management built natively on NetSuite — enabling organizations to streamline parts tracking, repairs, preventative maintenance, inventory control, vendor quality, tools, equipment management, and technician scheduling.
Access the full datasheet for a quick, detailed look at capabilities and specifications.
Here’s what our customers have to say
Success in Action
Business Benefits
Track Parts & Consumables Seamlessly
Real-time visibility, usage tracking, and automated renewals ensure every contract delivers value.
Increase Operational Efficiency
Preventative maintenance, optimized scheduling, and organized work orders reduce downtime and improve output.
Improve Supply Chain & Inventory Accuracy
Demand forecasting, vendor analytics, and realtime inventory control reduce waste and ensure availability.
Enhance Quality & Reduce Risk
Track warranties, vendor quality, unit history, and BOM details to minimize operational issues and avoid breakdowns.
eBilling
eService
eRentals
eDepot Repair
Products
Pairs Well with These Products
eContracts
eDepot Repair
eCosting
eAllocation
Industries
Industries That Use eService MRO
Aviation MRO
Heavy Equipment
Barcode Scanners, POS Systems, & Terminals
NS Platform
Why Built on NetSuite
Native SuiteCloud Development
Because eService MRO is built entirely inside NetSuite, organizations benefit from:
– Unified asset, parts, inventory & repair data
– Seamless integration with NetSuite ERP
– Real-time visibility across every MRO process
– No external systems or sync challenges
– Lower IT overhead with faster adoption
Ready to Optimize Your Maintenance & Repair Operations?
Streamline MRO workflows, reduce downtime, and improve operational efficiency with eService MRO for NetSuite.
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Quick Links
Consulting Service
Head Office Address
Lumbung Hidup St 425 East Java Madiun City Block ABC 123
Days Open
Monday - Friday 08 AM - 10 PM
Epiphany Inc.
Smartest MRO solutions, designed to keep your operations running smoothly.
Quick Links
Contact Us
+1 713.589.4725 sales@epiphanyinc.net
Head Office Address
12320 Barker Cypress, Suite 600 – #196 Cypress, TX 77429
Days Open
Monday - Friday 08 AM - 05 PM Central Time
Epiphany Inc.
Smartest MRO solutions, designed to keep your operations running smoothly.
Netsuite Solutions
Quick Links
Head Office Address
12320 Barker Cypress, Suite 600 – #196 Cypress, TX 77429
+1 713.589.4725
sales@epiphanyinc.net
Days Open
Monday - Friday 08 AM - 10 PM