• Hello@Email.co
  • +62 123 486 789
Facebook Twitter Youtube Pinterest
Get a Quote
Schedule a Demo

Company Info

Transforming equipment management through innovative software solutions that increase efficiency, reduce costs, and improve operational visibility.

group-of-business-consultant-working-management-big-data-and-analyze-financial-document-of-company.jpg
epiphany-worker

What we do

Transforming equipment management through innovative software solutions that increase efficiency, reduce costs, and improve operational visibility.

As one of NetSuite’s earliest product innovators, Epiphany has been delivering integrated MRO solutions since before the ecosystem truly existed. Today we continue that leadership through customizable, industry-ready tools that optimize equipment utilization and profitability.

Schedule a Demo

Our Expertise

Transforming MRO Operations Through Intelligent, NetSuite-Native Solutions

Our Expertise

For over two decades, Epiphany has helped service, repair, and aftermarket organizations modernize their operations—delivering measurable ROI, stronger profitability, and complete operational visibility. Our deep domain knowledge, innovative solutions, and proven results make us the trusted partner for companies that depend on efficient, accurate, and compliant MRO processes.

The Epiphany Advantage

We combine decades of industry experience, proven technology, and a customer-first mindset to transform complex MRO environments into efficient, profitable, and scalable operations.

Our Mission

To revolutionize MRO management across industries by providing cutting-edge, customizable equipment management software solutions that empower businesses to optimize operations, increase profitability, and improve overall efficiency.

Hello World

Meet Frank

Frank represents the technicians who keep operations running every day. He’s hands-on, problem-focused, and always ready to turn broken, complex repairs into smooth, working results. With the right tools and systems behind him, Frank gets the job done, and has a little fun along the way.

Contact Us

Intelligent MRO Process Optimization

We specialize in designing and implementing repair workflows that improve throughput, reduce turnaround time, and eliminate operational bottlenecks.

Our expertise includes:
1. Streamlined repair, service, and refurbishment processes
2. Enhanced technician productivity and task accuracy
3. Serialized asset tracking, rotable management, and compliance
4. Reduced downtime and improved customer satisfaction
5. We don’t just digitize MRO—we optimize it.

NetSuite-Native Integration Excellence

Epiphany is recognized as the leader in MRO solutions built for NetSuite. Our technology is tightly integrated, enabling seamless connectivity between operational data and financials.

Our expertise includes:
1. Real-time visibility into costs, inventory, work orders, and profitability
2. Automated RMAs, warranties, service orders, and billing
3. Removal of spreadsheets, duplicate entry, and disconnected systems
4. Faster, cleaner audits with accurate, traceable data
5. This ERP alignment gives our customers a competitive advantage.

Industry-Specific Knowledge Across Complex Sectors

With clients spanning medical devices, aerospace & aviation, industrial equipment, and energy, we understand the unique operational and regulatory requirements of each environment.

Our expertise includes:
1. Compliance and documentation for regulated industries
2. Managing high-value, safety-critical assets
3. Supporting specialized workflows such as core exchanges, calibrations, and tear-downs
4. Ensuring accuracy and traceability from field to depot
5. We bring proven patterns from your industry—ready to implement.

End-to-End MRO Digital Transformation

Epiphany provides a comprehensive ecosystem—from intake to invoice.

Our expertise includes:
1. Repair & depot management
2. Field service with offline mobility (ConnectX)
3. Inventory, spare parts, and rotable tracking
4. Warranty, contracts, and claims
5. Project costing and profitability analysis
6. Your entire aftermarket operation—unified, controlled, and optimized.

Mobile-First Technician Enablement

With ConnectX, our next-generation mobile platform, field technicians get everything they need at their fingertips—even offline.

Our expertise includes:
1. Photo/video capture
2. Part usage and inventory visibility
3. Guided tasks and procedures
4. Time tracking and digital documentation
5. Seamless sync into NetSuite
6. We empower technicians to work faster, smarter, and more accurately.

Thought Leadership in Modern MRO

Our team is recognized for advancing best practices across the repair and service industry.

Our expertise includes:
1. Published frameworks for MRO modernization
2. Training, education, and process guidance
3. Participation in industry events and NetSuite communities
4. Continuous innovation across our solution suite
5. We help shape the future of intelligent MRO.

Tailored Solutions for Unique Business Needs

No two MRO operations are alike. Epiphany’s solutions flex to support your exact process requirements.

Our expertise includes:
1. Highly configurable workflows and business rules
2. Custom data capture, forms, portals, and technician interfaces
3. Role-based user experiences tailored to technicians, managers, and customers
4. Implementations designed to scale with your business
5. You get the power of an enterprise system, built to fit your reality.

Proven ROI & Operational Impact

Epiphany’s solutions consistently deliver measurable results across customers.

Our expertise includes:
1. Improved turnaround times
2. Higher throughput with the same staff
3. Lower cost of repair
4. Reduced inventory liabilities
5. Better warranty recovery
6. We focus on outcomes—not just software.

See the impact Epiphany can make.

Speak with our sales team to uncover efficiencies, savings, and new opportunities.

Discover Efficiency with Epiphany

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.

Quick Links

Consulting Service

Head Office Address

Lumbung Hidup St 425 East Java Madiun City Block ABC 123

Days Open

Monday - Friday 08 AM - 10 PM

Allright Reserved - Wirastudio Elementor Kit
Facebook Twitter Youtube Pinterest

Epiphany Inc.

Smartest MRO solutions, designed to keep your operations running smoothly.

Quick Links

Contact Us

+1 713.589.4725 sales@epiphanyinc.net

Head Office Address

12320 Barker Cypress, Suite 600 – #196 Cypress, TX 77429

Days Open

Monday - Friday 08 AM - 05 PM Central Time

All Rights Reserved - ©2026 Epiphany
Facebook Twitter Youtube Pinterest